MoonPath · Support
Clear answers,
human contact.
MoonPath is deliberately small and account-free. If something looks wrong, these checks resolve most problems.
Contact support
Email Jordan Shears at jordyfshears@gmail.com. Include your iPhone model, iOS version, MoonPath version, approximate location and the date or Moon value involved. Do not send sensitive birth information.
Location is unavailable
- Open iOS Settings, find MoonPath, and allow location While Using the App.
- Return to MoonPath and open the Local sky section again.
- The monthly calendar works without location; local rise, set and horizon values require it.
Edit or clear My Sky
Open My Sky or Settings and choose the birth-information control. Birth date, time and place are optional and can be edited or cleared. Removing them does not affect the lunar calendar.
New Moon and Full Moon alerts
MoonPath requests notification permission only when you enable one of its lunar alerts. If a New Moon or Full Moon reminder is missing, check MoonPath under iOS Settings → Notifications and confirm that notifications remain allowed.
Moon data looks different elsewhere
Small differences can arise because sources use different instants, time zones, locations and astronomical models. Send the date, time zone, location and comparison source to support so the calculation can be investigated.
Apple Watch and widgets
After installing MoonPath, add its widget from the iPhone Home Screen or Smart Stack. The companion Watch app requires a paired compatible Apple Watch running watchOS 10 or later. If a widget appears stale, open MoonPath once and allow the system time to refresh it.
Price and access
MoonPath is free to download and every feature is available during a seven-day preview. Afterwards, keep the complete app with one lifetime purchase. The introductory Australian price is A$7.99; Apple shows and confirms the correct local price and currency before payment. There is no subscription, renewal or advertising.
If you already bought lifetime access, open MoonPath Settings and choose Restore purchases while signed in to the Apple Account used for the original purchase. You will not be charged again.